Opinions, best practices and research into B2B marketing strategy and practices

Is word-of-mouth best for business execs?

Conversation is more than a social media strategy. While all the attention these days seems to be on online marketing – and, sure, that’s where the excitement is, there are still plenty of B2B executives getting results from good ol’ fashioned face-to-face networking and word-of-mouth exchanges. By and large, we are social beings, and most of us still value the opinions of people in our personal networks and trusted business connections more than rather tenuous Twitter and LinkedIn connections. But what is word-of-mouth marketing worth in B2B? Find out below and find three tips for making your clients become your biggest advocates. Continue reading

Content marketing – old wine in new bottles?

Effective content marketing is based on a genuine desire to help potential customers – and can, when implemented, lead to fundamental change in company culture. But old wine is old wine…

Continue reading

A Christmas Wish: that marketers ‘get’ the need for content promotion

Imagine you had asked your ad agency to create a TV commercial for your latest product. But you hadn’t allocated funds for actually airing the commercial on the right TV channels. Would you expect your campaign to be the talk of the town? No, right? Then why should corporate marketers expect they can create great content and the world will just sort of, well, see it and engage with it? Content promotion is key in today’s communication landscape. Continue reading

Brian Walker of Hybris: If you don’t know your clients’ online buyer behavior, you will soon lose out

We’ve said it before: B2B buyer behavior is changing and it’s high time that B2B suppliers follow suit. In this interview with Brian Walker, former Vice President with research giant Forrester, now Senior Vice President of Strategy at commerce software vendor Hybris, we discuss the changing face of B2B buyer behavior and what B2B companies need to do to stay ahead. Continue reading

B2B marketing is easy. Listen!

What happens when a business school marketing professor is asked how to do B2B marketing while he’s in the middle of a story about consumer marketing? His answer is a surprising, after a slight hesitation, “B2B is easy!”

There’s a moment of stunned silence among the audience of business executives.  Continue reading

Honesty and your Voice of Customer messages—can you go too far?

Those who’ve read our book, The Death of Propaganda, will know that we’re staunch advocates of honesty in advertising. Specifically, we advocate a more direct delivery of the facts, albeit in a helpful way, when it comes to talking about a company’s own products or those of its competitors. But how far can that honesty thing go? Continue reading

Is consulting a necessary evil?

How would you feel if, in front of a staff gathering, a client called your company a “whorehouse”? That’s what I witnessed recently when attending a reception at one of Denmark’s largest organizations. Luckily, it wasn’t our agency whose name was being besmirched but that of a major global consulting company. Fair or not, and not exactly helped by the popular US TV show “House of Lies”, the consulting business has a pretty nasty reputation for overcharging and under-delivering – and making a sport of it. But I was still shocked to hear such open hostility communicated from management to staff about a supplier. Continue reading